Our Service and Support

Alpha succeeds in creating value for our customers through the hard work and commitment of the expert engineers, scientists and technical support specialists that we employ world-wide.  We are proud to deliver scientific excellence by providing our partners with innovative, cost-efficient solutions for their most challenging assembly process requirements

Alpha Advantage  - Exceptional Customer Technical Support

Alpha Services and Support

A unique advantage to partnering with Alpha is the exceptional Customer Technical Support (CTS) team that you gain access to.

Our seasoned CTS engineers work as an extension of our customer’s existing staff to ensure your assembly operations are optimized to produce high-performing, reliable products while minimizing your time-to-market. Many of Alpha’s CTS engineers utilize Six Sigma techniques and principles to achieve this and our Black-Belt Certified through Alpha’s Six Sigma program.

No matter what the challenge, or where you’re located – Alpha will provide on-site production assistance within 1-2 business days to quickly eliminate deficiencies and avoid down-time.

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